My role
As a UX Design Intern, I supported the lead designer by taking charge of the research, design, and testing phases of the Amazon Learning Tool redesign. Working alongside the lead designer, I also collaborated closely with a UX researcher and development team to ensure the redesign addressed user needs effectively.
Personal thoughts
This project was my first experience working for a large organization, and it was inspiring to collaborate with such a diverse team. A key challenge was defining user needs early in the process, as they were initially unclear. Through close collaboration with the UX researcher, we successfully identified key pain points and addressed them in the redesign. Presenting the final prototype to Amazon’s leadership team was a career highlight—directors quickly grasped the flow and design intent, which reinforced the value of our work.